Specialist English Course

Phone calls in English.

Your ideal language learning mix

About our course Phone calls in English.

As a professional, you are on the phone a lot to suppliers, clients, colleagues and so on. You speak to all of them without being able to see them. As a result, you miss a crucial part of the communication: their facial expression and body language.

You can still sense the nuances in your native language but can you also do that in English? Or are you seized by a fear of speaking in that situation?

Discover your Language Learning Mix

01

Could this be for you?

You already have command of English to an intermediary level. That means you already speak English reasonably effortlessly in familiar situations. You are OK with face-to-face conversations but you don’t feel confident talking to someone on the phone. Then fixing those arrangements suddenly becomes a lot more difficult.
02
What you can do after this course?
Prepare for a phone call to give you that little bit more confidence.

Learn key phrases for introducing yourself on the phone and ending the call.

Fix arrangements.

Provide information about your company or ask the other person for information.
03
Refine your communication skills in your English course?
Definitely! Thanks to our unique partnership with CrossKnowledge, we offer you specialist e-learning modules that hone your communication skills — all in English. You decide yourself what you want to learn, and kill two birds with one stone in the process. What can you expect?

Deliver an amazingly client-oriented service on the phone.

Deal constructively with dissatisfaction and turn problems into opportunities.

Prepare questions for finding out more about your prospect’s situation.

Discover your Language Learning Mix

Your ideal Language Learning Mix

What we do.

Give yourself and your professional career a boost with a customised language course. Step 1: put together your ideal Language Learning Mix. That makes sure your training course fits with your goals and wishes.

Screening.

If you want to start on a English course, we will phone you first for a brief screening. This lets us determine your current level of proficiency and find out what your goals and expectations are. We use this information to find the right language trainer for you.

Book your screening

Finding right Mix.

We put an effort into creating the right customised language course, and we need lots of information from you. Do you prefer face-to-face classes or a virtual course? Would you rather learn on your own or in a group? Is e-learning for you or not? The answers to all those questions help us to figure out your perfect Language Learning Mix.

Discover your Mix

Let's go!

Do you like the look of this Language Learning Mix? Then we can get started. First we look for the right language trainer for you given your proficiency, goals and job.

TESTIMONIALS

What our clients, trainers and trainees say.

At first, I was hesitant towards virtual learning formats like distance learning, probably because it is intimidating to be alone with a teacher in a virtual classroom. Now, I am happy with my choice to go digital! I have significantly improved my level of English in a short period of time. Indeed, this tailor-made language course took my current language level into account, as well as my objectives and personal job context. Our lessons focussed on my linguistic shortcomings. And when necessary, I could ask my teacher Jacques for additional exercises on certain subjects.

Tailor-made online language course

Working virtually enables me to do it from the comfort of my home. Talking to a teacher who is, in turn, at her home makes it easier to ask silly question we normally do not dare to ask. Having private lessons helps me learn faster and with the best results, so that I can communicate effectively not only at work but in informal situations too.

Having private lessons helps me learn faster and with the best results.

Melanie taught me English, with an exclusive focus on my professional field. That means I am now able to do my coaching sessions in Manchester as well. Even my friends and colleagues soon noticed a big improvement in my English!

Even my friends and colleagues soon noticed a big improvement in my English.

As a foreigner who recently began working in the public sector in Belgium, and being a native French speaker, I believe it's crucial to make an effort to learn the mother tongues of other countries. MY BLCC language courses were highly effective, with support materials specifically tailored to my profile. I now find myself comfortably engaging in conversations with colleagues from Flanders in Dutch, even if we occasionally switch to another language later on due to my occasional gaps in vocabulary.

I now find myself comfortably engaging in conversations with colleagues.

I've been with BLCC for over 4 years, but my journey actually began during university when I had a summer job here. Even then, as a student worker, I felt like a valued part of the team. After graduating, I applied for a job and was thrilled to join a company that shares my passion for languages. Since then, my role at BLCC has grown alongside me. I started as an account coordinator, managing language training courses from start to finish. When I expressed interest in a more commercial role, BLCC supported my goals and guided me in the right direction. BLCC is a small company with big dreams, emphasizing excellence, empathy with clients and trainers, and a strong entrepreneurial spirit. In return, BLCC provides a trusting environment, professional growth, flexible work arrangements, and a comfortable setting that feels like home. Proud to be part of this team!

Jody Dewancker - Training Advisor

My time at BLCC has been truly remarkable so far. The bright and learner-centered environment fostered my personal growth, while the challenging tasks pulled me to excel. Also the charismatic team made each day a joy to be at work. I am incredibly excited about what more the future holds!

Liesbeth Maes- Project Manager

I’ve been working as a coordinator at BLCC since april and it has been a fantasic experience. The team is not just great; they're exceptional in their work ethics and teamwork. The flexibility in working hours is a game-changer, allowing for an optimal work-life balance. I'm grateful to be part of this dynamic and accommodating work environment.

Silke Algoet - Account coordinator

Schedule a screening.

Before we really get started, we would like to call you for a screening. This way we find out what your current language level is and what goals you have.

Schedule a telephone appointment when it suits you with one of our Training Advisors.

Schedule your screening

BLCC BLOG

Articles that inspire.

All articles

Want to know more about how to learn a language? How to set up a strategic language policy as a company? Why you must use e-learning? Or simply how BLCC puts that ideal Language Learning Mix into practice? Discover all our articles here and get inspired.

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