Specialist Dutch course

Phone calls in Dutch.

your ideal language learning mix

About Phone calls in Dutch.

As a professional, you are on the phone a lot to suppliers, clients, colleagues and so on. You speak to all of them without being able to see them. As a result, you miss a crucial part of the communication: their facial expression and body language.

You can still sense the nuances in your native language but can you also do that in Dutch? Or are you seized by a fear of speaking in that situation?

Discover your Language Learning Mix

01

Could this be for you?

You already have command of Dutch to an intermediary level. That means you already speak Dutch reasonably effortlessly in familiar situations. You are OK with face-to-face conversations but you don’t feel confident talking to someone on the phone. Then fixing those arrangements suddenly becomes a lot more difficult.
02
What you can do after this course?
- Prepare for a phone call to give you that little bit more confidence.
- Learn key phrases for introducing yourself on the phone and ending the call.
- Fix arrangements.
- Provide information about your company or ask the other person for information.
03
Refine your communication skills in your Dutch course?

Definitely! Thanks to our unique partnership with CrossKnowledge, we offer you specialist e-learning modules that hone your communication skills — all in Dutch.

You decide yourself what you want to learn, and kill two birds with one stone in the process. What can you expect?
- Deliver an amazingly client-oriented service on the phone.
- Deal constructively with dissatisfaction and turn problems into opportunities.
- Prepare questions for finding out more about your prospect’s situation.

Discover your Language Learning Mix

Your ideal language learning mix

What we do.

Give yourself and your professional career a boost with a customised language course. Step 1: put together your ideal Language Learning Mix. That makes sure your training course fits with your goals and wishes.

Screening.

If you want to start on a Dutch course, we will phone you first for a brief screening. This lets us determine your current level of proficiency and find out what your goals and expectations are. We use this information to find the right language trainer for you.

Book your screening

Finding right Mix.

We put an effort into creating the right customised language course, and we need lots of information from you. Do you prefer face-to-face classes or a virtual course? Would you rather learn on your own or in a group? Is e-learning for you or not? The answers to all those questions help us to figure out your perfect Language Learning Mix.

Discover your Mix

Van start!

Do you like the look of this Language Learning Mix? Then we can get started. First we look for the right language trainer for you given your proficiency, goals and job.

TESTIMONIALS

What our clients, trainers and trainees say.

During my Spuage skills. We followed the banish course with Claudio, we started with a lot of communication to access and develop my langook as a guide, especially for the grammar, but added plenty of work and hobby related topics. I find it easier to digest grammar when I can connect it to something useful and interesting. The course was fully adapted to my learning preferences! Now after having taken several Spanish courses at BLCC, it is much easier for me to follow conversations. While English is still the main language for doing business, I've found that offering Spanish as communication channel usually improves the relationship with my clients in Latin America.

Improving the relationship with clients in Latin America.

Thanks to the virtual teaching sessions via Webex, I can see my coach. This kind of digital learning is efficient because my teacher can immediately help me when issues arise. If I have to do exercises on the e-learning platform and I encounter difficulties, I just share my screen with my teacher and discuss them. Honestly, it is amazing to have this virtual alternative during this period of COVID-19 and my teacher is excellent and fun! Even outside of my virtual lessons, I am using the e-learning platform on my phone before I go to sleep or whenever I have some calm moments.

A very efficient way of language learning.

I'd like to thank BLCC for giving me the opportunity to improve my rather modest Dutch skills. A special "thank you" goes to the gorgeous mentors I've had the pleasure to share this journey with: heel erg bedankt to Siska and Cynthia! For the enormous help, guidance and enthusiasm you brought to all the classes we had together this past year. If today I feel much more confident with speaking to random strangers, at the Delhaize and sometimes even at the coffee machine at work it's only thanks to your work!

Feeling more confident with speaking in Dutch

I find it important to speak the language of the country where I’m working so I can hold a simple conversation in that language with my employees. My language teacher is very professional. She adapts the lessons to suit my learning style.

Adapted lessons to my learning style.

At the start of the English course, I felt a mix of stress and motivation to improve my English, especially my pronunciation. The lessons involved a lot of work, particularly challenging grammar exercises that required a significant amount of time. Building confidence in speaking English was crucial to me, and my trainer did an excellent job correcting me patiently, which has made me feel more comfortable now. Despite occasional distractions, we mainly stayed focused on the goal. My trainer provided me with valuable tips and tricks, such as listening to BBC 6 minutes English and BBC news, which I plan to continue doing regularly. With each lesson, my motivation grew, and I managed to launch my English project successfully.

For me it was of the utmost importance to get confidence to talk English.

Zijn er nog vragen?

Before we really get started, we would like to call you for a screening. This way we find out what your current language level is and what goals you have.

Schedule a telephone appointment when it suits you with one of our Training Advisors.

Schedule your screening

BLCC BLOG

Articles that inspire.

All articles

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