HR

Inclusion in the workplace: breaking down language barriers.

Contents

In diverse teams, a shared language is no longer a given. While multilingualism is an asset, language barriers can also lead to misunderstandings, isolation, and reduced collaboration.

Research by HR service provider Bright Plus reveals that 80% of Belgian employees consider fluent multilingual communication crucial. Yet, 11% admit they struggle to understand colleagues who speak a different language, and 15% even limit contact for that reason. This has a direct impact on teamwork and employee engagement.

Do you notice certain employees participating less actively in conversations, avoiding meetings, or isolating themselves? Then it is time to address language barriers. Discover how language training plays a key role in overcoming these challenges.

 

The impact of language barriers in the workplace.

The figures in the study by Brigth Plus confirm that language is crucial for workplace inclusion.

Language is more than just a communication tool it builds bridges between people from different backgrounds and fosters connection.

When team members do not sufficiently understand each other’s language, this can quickly lead to:

  • Miscommunication and mistakes
    Misunderstandings in instructions or customer interactions increase the risk of errors and frustration. In the worst cases, this can even lead to productivity losses or safety risks.

  • Reduced engagement and isolation
    Employees who struggle with the company language tend to participate less in discussions and avoid meetings, which can impact their motivation and sense of belonging.

  • Cultural differences amplifying the barrier
    Language and culture go hand in hand. Employees who do not speak the language often struggle to understand unwritten rules and workplace culture, making participation and integration more difficult.

  • Higher staff turnover
    A lack of inclusion reduces job satisfaction, leading to higher employee turnover.

These challenges affect not only individuals but also the company culture and overall success. Fortunately, there is an effective solution: investing in language training.

 

How language training contributes to an inclusive workspace.

Do you want to foster a more inclusive and supportive work environment? Offering language training to employees is a powerful way to break down language barriers and promote collaboration within your organisation.

Language training goes beyond simply learning a language it creates an environment where employees feel valued and confident. Companies that invest in language training see positive results on multiple levels:

  • Improved communication
    Clear and effective communication reduces misunderstandings and enhances overall efficiency. When team members can express themselves well and understand each other, mistakes and frustrations decrease, leading to smoother workflows and a more productive environment.

  • Stronger team cohesion
    A shared language acts as a bridge, making it easier to exchange ideas, solve problems, and achieve common goals. These benefits strengthen team dynamics and a sense of belonging.

  • Greater inclusion
    When employees can communicate effectively, they feel more engaged, valued, and respected leading to greater retention within the company.

On our website, you’ll find case studies of companies that have used language training to foster team cohesion and inclusion.

 

 

How to implement language training succesfully?

Are you looking to address language barriers in your organisation? A strategic approach is essential:

  • Start with a needs assessment
    Which languages and skills are essential for your organisation? Should employees master general language skills or focus more on industry-specific terminology?

  • Opt for tailored training
    A general language course is often not enough. Choose customised training that aligns with the specific needs of your employees and industry. This allows your employees to immediately apply their new skills in practice.

  • Combine language training with cultural awareness
    Language and culture are intertwined. Integrating cultural awareness into language training fosters mutual understanding and respect.

  • Encourage a supportive learning culture
    Learning a language takes practice. Create an environment where employees feel comfortable making mistakes and improving their skills:

    • Pair employees with a 'language buddy' to practise in real-life situations.

    • Avoid using dialects in the workplace and speak more slowly when necessary.

    • Use visual aids, such as pictograms or images, to clarify important messages, such as safety instructions.

 

Looking for more tips?

These blog posts may also interest you:

 

Are you ready to break down language barriers?

As an HR manager, do you want to build a more inclusive and productive workplace?

Invest in tailored language training and experience the benefits for yourself. Request a free consultation today and discover how we can support your organisation.

 

A tailored language training programme for your team?

Find out how we can help your employees grow.

Our language training programmes are always tailored to the needs of your organisation and industry.