Zakelijk telefoneren: +50 standaardzinnen in het Engels

Hello / Good morning / Good afternoon. (Your name) speaking, how may I help (you)?

Hello / Good morning / Good afternoon. (Your name) speaking.

Hello / Good morning / Good afternoon, you've reached (company). This is (your name) speaking. How may I help (you)?

Could / May I ask who's calling, please?

I'm sorry, I didn't catch your first name.

Can I ask what it is concerning?

I'm sorry, you've got the wrong number.

I’ll connect you to my colleague. She/he should/will be able to help (you).

Please hold the line. I’ll connect you to my colleague.

Would you like me to put you through to (name)?

Let me transfer you to (name)'s extension.

Could you please hold?

Thank you for holding.

I'm sorry to keep you waiting.

I'm sorry, she/he's not here today. Can I take a message?

I'm afraid she/he's not available at the moment. Can I take a message?

I'm afraid she/he's on another line. 

I'm sorry, she/he's in a meeting right now.

I'm sorry, she/he's away from the office and won't be back until next week.

Can I take a message?

Shall I ask her/him to call you back?

I'll give her/him your message as soon as she/he gets back.

I'll ask her/him to call you as soon as she/he gets back.

Could you spell that for me, please? / How do you spell that, please?

Let me see if I got that right.

I'm not sure I understand. Did you mean ...?

Could you send me an email with the detailed offer?

I don't have that information right now. Can I call you right back?

Can I call you back this afternoon / tomorrow / next week?

I'm afraid I can't give you that information.

Sorry, but I'm not allowed to give details about that. 

I'm sorry, I can't hear you. Could you repeat that please?

I'm sorry, the line is quite bad. Could you please say that again?

Would you mind speaking up a bit? I can't hear you very well.

Hello / Good morning / Good afternoon, this is (your name) from (company). 

Hi (person's name), this is (your name). How are you?

I'm calling to ask about/discuss/clarify ...

Could you tell me ...

I just wanted to ask ...

I'm calling to follow up on ...

I'm returning your call about ...

I'm sorry, to phone so early in the morning (but…)

I'm sorry, to ring again so soon (but…)

I'm sorry, to trouble you again (but…)

I'm sorry, it took me so long to get back to you. 

I'm sorry, I missed your call earlier.

So sorry, I just saw your missed call.

I'm sorry, I couldn't pick up your call.

Hello / Good morning / Good afternoon, this is (your name) from (company). 

Hi, this is (your name) from (company).

May I speak to (person's name).

I'd like to speak to (person's name), please.

That’s okay, I’ll (just) call again later.

When is she/he going to be back? 

Do you know when she/he will be available?

Could you please take a message? Please tell (person's name) that ...

Could you please take a message and let her/him know that ...

Could you tell him/her that I called, please?

Could you ask him/her to call me back, please?

Actually, it’s quite urgent. Could you give me her/his mobile number?

Is there anyone else I can speak to about…?

I will follow up with the requested information soon.

I will keep you updated on our progress.

Thank you (very much) for your time.

Thanks for calling /your call.

Thank you very much for your help.

That’s been really helpful, thanks.

Have a good day/evening.